德國漢莎航空公司員工當眾侮辱乘客, 現今惡有惡報

善有善報,惡有惡報

幾年前,我乘坐德國漢莎航空公司飛機飛到香港,這是我第一次使用德國漢莎航空公司。在回程的航班上,我弟弟及我爸爸和我同一班機。 當我們三人在香港機場報到時,漢莎地勤人員稱我們的行李一共超過六千克,因此我們被要求繳付港幣$2,052.00(160英鎊)。 Continue reading

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Utterly rude Lufthansa staff topped with incredibly bad customer service

What goes around, comes around…

Some years ago, I flew to Hong Kong with Lufthansa, it was the first time I ever flew with Lufthansa. On the return flight, my little brother and my dad were with me on the same flight. When 3 of us checked in at the Hong Kong airport, we were told that our luggages were 6 kg over between us, as a result we were asked to pay HK$2,052.00 (£160) for the extra weight. Continue reading